Switch to another category

Chatbots

Redefining the HigherEd Chatbot Market: It’s No Longer About Market Share

The higher education chatbot market has moved well beyond its “early adopter” phase. It has now entered a profound structural transition. As a result, we are no longer talking about installation counts or leaderboard rankings. Instead, the focus has shifted toward high-stakes territory. This includes platform control, AI orchestration, governance, and total lifecycle ownership. The ... Redefining the HigherEd Chatbot Market: It’s No Longer About Market Share  Read More

The Rise of Chatbots in HigherEd: How AI is Transforming Student Support

Over the past decade, chatbots have steadily made their way into higher education, but their real impact has only become clear in recent years. Institutions are now using AI-powered chatbots to improve student support, streamline administrative tasks, and enhance engagement like never before. A Slow Start, Then a Boom In the early days, chatbots in ... The Rise of Chatbots in HigherEd: How AI is Transforming Student Support  Read More
toy robots - Chatbots in Higher Education are Reaching Millions of Students - ListEdTech

Chatbots in Higher Education are Reaching Millions of Students

It’s not every day that you see a higher ed chatbot company raising $117 million. However, that was announced last week by Ocelot, a texting and chatbot company focusing on higher education. I’ve written a lot about chatbots. In 2016, I wrote a post on chatbot/SMS messaging that featured AdmitHub, now known as Mainstay, and its ... Chatbots in Higher Education are Reaching Millions of Students  Read More

Stay in the know

Blog & News

Curriculum Management Is Evolving From Workflow Tools to Platforms

For decades, curriculum management systems lived in the shadows of the “big” campus tech like the LMS or SIS. They were viewed primarily as back-office utilities—the digital equivalent of a filing cabinet and a rubber stamp. These tools digitized paper forms, routed approvals through the necessary channels, and helped institutions move proposals from one committee ... Curriculum Management Is Evolving From Workflow Tools to Platforms  Read More

The Private Equity Playbook: How Wall Street is Quietly Reshaping EdTech

If you’ve felt like the EdTech landscape is becoming more crowded yet more consolidated at the same time, you aren’t imagining things. We are currently witnessing a fundamental shift in how educational technology is funded, built, and sold. For years, the narrative was about “disruption” from scrappy startups. Today, the story is increasingly written by ... The Private Equity Playbook: How Wall Street is Quietly Reshaping EdTech  Read More

Reflections on Alliance 2026: Data, Reality, and the Future of HigherEd IT

Last week, I had the pleasure of attending HEUG’s Alliance 2026 conference in Orlando, Florida. It was a milestone event for the ListEdTech team; marking our second year with a booth, my first time attending the conference, and my very first keynote presentation. The energy at the Orlando World Center Marriott was incredible, and the ... Reflections on Alliance 2026: Data, Reality, and the Future of HigherEd IT  Read More