This Week in Review – Nov. 12th to Nov. 18th
Student Information System Software by Total Enrollment v2
This is a follow-up to last week's “Student Information System Software by Total Enrollment” post. We got a massive amount of positive feedback… Thanks!
In all of the conversations, we got questions that we promised to answer. Well, this is the post that will hopefully answer all those questions.
First-Year Students Encounter Seven-Hour Outage During Course Enrollment
The University’s Student Information System experienced an outage last Thursday evening when many first-year students were set to enroll in classes for the 2018 spring semester.
“The outage started at 5:48 p.m. — that’s when we first found out about it on [Nov. 9], Thursday evening, and we got it resolved at 12:51 a.m. on [Nov. 10],” said Teresa Wimmer, the University’s assistant vice president for enterprise applications.
“We would move to a new student system only if the functionality, supportability and usability met the needs of the University of Virginia,” Wimmer said. “An incident like we had on Thursday, which was an anomaly, would not be the reason. Once we identify the root cause, we will be focused on correcting the issue so it does not happen again the future.”
Source: The Cavalier Daily
HelioCampus to Provide Institutional Analytics for George Mason University
HelioCampus, a technology-enabled services company that combines technology with ongoing data science services, has been selected by George Mason University to extend and accelerate the university’s existing analytics initiatives.
After a competitive selection process, HelioCampus was chosen for their deep experience in higher education, data analytics and data science. This contract will serve as a catalyst for the next phase of George Mason’s analytics strategy.
“George Mason has made significant investments and advancements in data warehousing, data analysis and data science. HelioCampus will be an accelerant for us to achieve our institutional analytics objectives,” said David Burge, Vice President of Enrollment Management at George Mason University.
Customer Relationship Management
RMIT to Roll Out Uni-Wide Salesforce
RMIT has started to deploy a higher education-specific configuration of Salesforce that will ultimately power the digital transformation of student engagement across the university.
The Melbourne-based university last week went live with the higher education data architecture (HEDA), an open source, community-driven method of configuring out-of-the-box Salesforce for higher education applications.
Chief information officer Paul Oppenheimer told the Salesforce Dreamforce conference that the university risked slippage in all-important rankings if student experiences did not meet expectation.
“We had a real issue and risk around reputation and values,” he said. “The challenge we had was if we were going to be seen as a university of innovation and [one that is well] connected with industry and we didn’t stick to that then we would really slip down in terms of the rankings.”
Faculty & Course Evaluation
MUSG Weighs Possibility of Replacing Current Online Course Evaluation Form
A new form for students to give feedback on professors was introduced to MUSG at the weekly meeting Nov. 13. The University Committee of Teaching has been considering implementing IDEA, a student rating of instruction system, since spring 2016. Cynthia Ellwood, a clinical associate professor in the College of Education, spoke to the MUSG senate about the proposed survey.
Ellwood said she is excited about the prospect of the new plan. She said the committee seeks “university wide input into this decision. ‘The questions on the IDEA survey would be more focused, leading to a detailed evaluation of the professors’ teaching abilities, according to the brief. Its sole focus is learning aligned to the purpose of the overall course.
Source: Marquette Wire
Learning Management System
Ball State Evaluates Canvas, Blackboard LMS
Ball State could switch to the learning management system (LMS) Canvas by Spring 2018, said Staci Davis, executive director of learner experience.
Ball State has looked into switching from Blackboard to Canvas for two years to ensure the university has the best LMS, Davis said.
“A reason we are looking is that, as an institution, we want to stay on the forefront of technology and education,” Davis said. “We see that as our role — that we make sure we don’t get behind in the technology-driven educational world.”
Source: The Daily News