This Week in Review – Dec. 11th to Dec. 17th
Please note that LISTedTECH employees are taking a well-deserved break for the holiday season. This Week in Review will be back in your inbox on January 9th, 2018. Happy Holidays to all!
Board Appoints Experienced Cloud Executive to Lead Higher Education Software Provider
Ellucian, the leading provider of software and services built to power higher education, announced today that Laura K. Ipsen has joined the company as president and chief executive officer, effective immediately. Ipsen has more than 25 years of experience as a technology executive, working to drive transformation in the public and private sectors and spur adoption of comprehensive solutions in high-growth industries.
“Ellucian’s strong management team and thousands of employees are passionate about supporting their institutional customers and the students they serve,” said Ellucian Executive Chairman, Pete Sinisgalli, who has overseen Ellucian’s executive team during the search for a CEO and will continue to serve on its board of directors. “I am confident that, with Laura’s global perspective and first-hand understanding of cloud transformation, we become even better equipped to deliver the same high-quality service and innovation that Ellucian is known for.”
Price Tag for Community Colleges’ New IT System Goes Up $45 million
With a new information technology system for Washington’s community colleges an estimated $45 million over budget, five years behind schedule and still not working properly, some legislators wonder if they should put a cap on how much more the colleges should be allowed to spend on the troubled project.
“This is real money, $45 million,” Sen. Mark Miloscia, R-Federal Way, said Monday after community college officials had briefed the state Technology Services Board on the latest progress on ctcLink.
When other board members noted that the money comes from a special technology fund set up through student fees, not from taxes sent to the state’s general fund, Miloscia wasn’t satisfied. The cost overruns mean the technology fund won’t be able to spend $45 million on other projects. “That (money) is re-prioritized from somewhere else,” he said.
University of North Carolina - General Administration Partners with HelioCampus to Implement Comprehensive Data Analytics Initiative
HelioCampus, a technology-enabled services company, has partnered with the University of North Carolina system to deliver a comprehensive data analytics platform, providing a broad capability to both the system and its constituent campuses.
The University of North Carolina – General Administration is working on a new model for how a state system and all constituent campuses can work together on data initiatives. HelioCampus began working with the UNC system in spring of 2017 and will be delivering the first set of data visualizations and benchmarking across the system early in the new year. This will allow the General Administration to see the data in aggregate across the system while also allowing each constituent campus access to their data and key metrics.
Source: Cision PRWeb
Customer Relationship Management
Forging Stronger Ties with Students: TAFE Queensland South West Revamps its CRM System
Brisbane’s expanding population in the southwest corridor has resulted in rising enquiries and enrolments at TAFE Queensland South West (QLD SW). Great news for the institution–except that its Customer Service Centre was struggling to efficiently track all inquiries across its ten campuses. TAFE QLD SW opted for a cloud-based Customer Relationship Management (CRM) platform built on Microsoft Dynamics 365.
Within six months, the system was rolled out by Microsoft partner Ecleva in time for the next student recruitment cycle. On the first day of going live, TAFE QLD SW handled a record-breaking 8000 enquiries. “We chose to work with Microsoft Dynamics 365 because the platform is so flexible and open, and the framework could be easily integrated into our existing systems,” says Garth O’Mara, Manager of ICT Solutions at TAFE QLD SW. “Ecleva’s expertise in the education industry also means they’re familiar with the student lifecycle, with products tailored to the industry that reduces the need to build new processes from scratch.”
Source: Microsoft AU
Enterprise Resource Platform
Vancouver Island University and Selkirk College Select Unit4 for ERP and SIS Upgrade After Joint Selection Process
Unit4, a leader in administrative systems for higher education institutes, today announced that Vancouver Island University (VIU) and Selkirk College have selected Unit4 Student Management running on the Microsoft Azure cloud to replace their legacy student systems. Both institutions will also be switching to Unit4 Business World, Unit4’s flagship ERP system to manage their finance and HR payroll functions.
“We selected Unit4 Student Management and Unit4 Business World for its high degree of configurability, student-centric design with built-in mobile capabilities, the ability to instantaneously share information across departments, as well as the solution’s extensive communications and workflow capabilities,” says Elfie Smith, Chief Transformation and Project Director at VIU. “Going through the evaluation process with Selkirk College helped us to be more thorough in our selection than either of us could have been on our own, and we’re more confident in Unit4’s technology and support offerings because of it.”
Source: Business Wire
Human Resources - Payroll
WorkLion Launches Across the Commonwealth
WorkLion, the University’s new human resources portal, including the new HR and payroll system, Workday, launched on Sunday, Dec. 10. These technologies will be utilized by faculty, staff, technical service employees, student employees, and graduate assistants and fellows across Penn State’s colleges, campuses and administrative units.
The adoption of these technologies is the culmination of a multi-year transformation that has focused on creating a human resources function that operates more efficiently and effectively. In a message to system users, Executive Vice President and Provost Nicholas Jones and Senior Vice President David Gray stated that they are “looking forward to the changes that these new technologies bring to the University,” such as “employee access to real-time, personalized information, streamlined processes, and enhanced capabilities to make data-driven decisions.”
Source: Penn State News